Frequently Asked Questions
5×5, 10×10, 10×15, 10×20, 10×30 and warehouse / Store Fronts as well are available.
I can help with that tell me a bit of what your storing.
Flammable Items …lithium batteries, gasoline, propane tanks etc.
Yes, we do.
Indoor storage eliminates the elements, and exposure keeps things cleaner outdoor is usually easier to access since they are normally drive-up units.
Yes, no long-term commitment.
Most cases they have committed hours in other cases with a business account 24 access is possible.
No there are facilities that only offer inside access.
Most cases there is nothing additional other than the space your renting if you have certain request, they will need to be accessed at time of rental.
Yes, you can transfer units at any time monies will transfer a prorated amount to new unit.
Depends on the size unit required and weather climate control or drive needed.
Yes, most likely they depend on availability at the specific location.
Yes, depending on the size of the unit there are different move in specials available.
Yes, depending on the size of the unit there are different move in specials available.
Our facility does not charge deposits or admin fees.
We take all….. checks, cash, visa, Mastercard, American Express, and Discover.
Yes, we can
Customer can make a payment online making sure they have the unit number and the correct email and create an account.
Possibility you will start to accrue late fees after a certain amount of days.
Yes
Yes, you may use a lock of your choice, or we recommend the Disc locks we sell.
You and the person you provide the keys to we do not keep a master key for liability reasons.
You will have to verify you are the account holder/ secondary with a photo ID in office, and we are able to provide access or remove lock (for a fee)
No this is only at sites where there is a manager who lives on property.
Yes we make sure all alley ways and hallways are well equipped with lighting.
Coming into the office.
We prefer you in person to verify the space but if necessary, we would be able to complete the process online with completed forms and proper ID.
Yes
A valid ID or passport and a form of payment.
Yes these are available in our AC buildings to help make it easier for loading.
No all contracts are Month to Month stay as little or as long as needed.
Just notify the office and make sure you have vacated the unit before your next billing date removing the lock.
No specific time is required just recommended.
Yes, while it is not required to use storage is recommended so your personal belongings are covered in the case of damage or theft.
Yes, in most cases the facility will have a company that specializes in storage insurance.
The best suggestion is to utilize the height as much as you can with heavy boxes to the bottom making sure to completely fill all storage boxes to avoid collapse when stacked.
If you are storing these things specifically you will want to use climate control if you choose not to DO NOT wrap things tightly with plastic to avoid any moisture from getting trapped this causing mildew growth. Loosely cover furniture and electronics securing items in containers not cardboard boxes.
Yes
Yes we offer pest control services monthly, and we also recommend damp rid to absorb moisture.
Thru email or in Office during business hours would be the best way.
Office hours 9 PM -5:30 PM Mon-Friday Sat. 9 PM – 3 PM
Access hours 6 PM – 10PM
Yes, with business accounts or special requests.
Only if they were provided a key/access code by you.
Unless it is an emergency it will have to wait until office business hours.
No
Our website has a link to follow or thru Google business page.